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Exchanges
How can I exchange for a new size?
Follow the steps in our online return center (https://venum.loopreturns.com/#/) to select a new size.
Once you complete your selection, we will process the exchange as a new order and send your new item out right away!
How can I exchange for a new style or col...
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Refunds
Where is my refund?
Once your items are inspected by the receiving team, you'll get your refund typically within 72 hours.
Please note that refunds may take up to an additional 4 business days to reflect on your account, depending on your bank.
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Return Policy
What is our Return Policy?
We are able to accept returns or exchanges on uniforms, apparel, gear & equipment* only under the following conditions:
Items must be in their original packaging
Items must be clean and free from wear
Items must be unwashed
We do not accept exchanges or returns on...
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Return Process
What is your Return Process?
To initiate a return for an order shipped within the United States, please visit our Returns Center.
For returns outside the continental U.S. (including Hawaii, U.S. Territories, and Alaska), email us at contact.us@venum.com.
International returns are eligible for r...
