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Order Cancellation
Can I cancel or change my Venum order?
Unfortunately, we are unable to make any changes to your order once you’ve hit the ‘place order’ button, this includes the following:
Changing the item or size
Delivery/billing address
Adding or removing items from your order
Shipping method
*IF YOU INPUT ...
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Order Status
WHAT DOES THE ORDER STATUS OF MY VENUM.COM ORDER MEAN?
When tracking your venum.com order, the order status will either be "unfulfilled" or "shipped".
The unfulfilled status means the order is currently being processed by our third party logistics partner - it will ship out shortly and the trac...
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Order Tracking
HOW DO I TRACK MY ORDER?
After placing an order you will receive shipping information, this includes a tracking number for you to monitor the status of your delivery.
You can also track your order by clicking the message icon on the bottom-right of the screen on venum.com (a window will pop-up ...
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Wrong Item(s) Delivered
I RECEIVED THE WRONG ITEM
In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:
Your order number
The name of the item you did not receive
The name of the it...
