Orders
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Order Changes and Cancellations.
Can I change or cancel my Venum order? Unfortunately, we cannot change your order after you hit the ‘place order’ button. This includes the following: Delivery/Billing Address Item and/or Size Changes Adding and/or Removing Items from the Order Shipping Method If you notice a mistake with your ... -
WHAT DOES THE ORDER STATUS OF MY VENUM.COM ORDER MEAN? When tracking your venum.com order, the order status will either be "unfulfilled" or "shipped". The unfulfilled status means the order is currently being processed by our third party logistics partner - it will ship out shortly and the trac...
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HOW DO I TRACK MY ORDER? After placing an order you will receive shipping information, this includes a tracking number for you to monitor the status of your delivery. You can also track your order by clicking the message icon on the bottom-right of the screen on venum.com (a window will pop-up ...
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I RECEIVED THE WRONG ITEM In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently: Your order number The name of the item you did not receive The name of the it...